Policies

Store Policies

The Rusty Spur Tails & Designs is not responsible for packages that are lost, stolen, or damaged once shipped.  Orders are shipped to the address provided during checkout, please make sure to double check the mailing address.

Return Policies

An item is only returnable if there is a physical defect or flaw.  We work extremely hard to ensure a quality product so if you ever have any concerns, please reach out to us. 
Items that have been tried on a horse or left outdoors as well as sale and custom orders are nonrefundable.  Buyer is responsible for return shipping, all returns will incur a 10% fee and a refund will be issued when the item is received back.
Buyer has 72hrs to contact The Rusty Spur Tails & Designs with the defect concerns or refunds.

 

Limitation of Liability

The Rusty Spur & Tails is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products. Our liability is strictly limited to the purchase price of the product.

Modifications to Terms

The Rusty Spur Tails & Designs, reserves the right to update or modify these Terms of Service at any time. Any changes will be posted on our website, and your continued use of our services constitutes your acceptance of those changes.

Contact Us

If you have any questions about these Terms of Service or your order, please contact us at:

Email: Rustyspurtails_designs@yahoo.com
Website: www.therustyspurtails.com